myn99 Privacy Policy
Protecting your personal data is a core responsibility of myn99. This policy clearly explains how your data is handled.
Introduction — Your Data and Us
myn99 is a platform providing online gaming services to players in Myanmar. This Privacy Policy ("Policy") applies to anyone who accesses the myn99.onl website, players with registered accounts, and any visitor who browses the site.
By reading this policy, you will clearly understand why myn99 collects your information, how it is stored, who it may be shared with, and what rights you have. By continuing to use myn99.onl, you are considered to have agreed to the terms of this policy.
1 Types of Data Collected
myn99 collects the following types of data to provide services effectively. No data is collected without a clear reason.
a) Information you provide directly
- Name, email address, and contact details provided when opening an account
- Relevant identification documents provided for age verification
- Payment details provided for financial verification
- Enquiries and complaints submitted through customer support
b) Data collected automatically
- IP address, browser type, and device information
- Pages viewed, clicks made, and time spent on the site
- Play history — games viewed, bet amounts, and gaming activity
- Service usage data collected via cookies and similar technologies
c) Payment-related data
- Deposit and withdrawal records made via KBZPay, Wave Money, and AYA Pay
- Bank transfer summaries (full card numbers are not stored)
2 Purposes for Collecting Data
myn99 uses your data only for the following specific purposes—
- To manage account registration, verification, and customer support
- To process deposit and withdrawal transactions
- To verify age and prevent access by anyone under 21
- To carry out anti-money laundering (AML) procedures in accordance with the law
- To effectively apply responsible gambling tools
- To protect the security of the site and prevent fraud
- To resolve player inquiries and issues
- To monitor the site's operations and security
- To comply with legal requirements, court orders, or requests from authorities
Your data will never be sold to any advertising company for purposes other than those stated above.
3 Sharing Information with Third Parties
myn99 shares your personal data with third parties only in specific circumstances—
- Payment Services — Data must be shared with services that process financial transfers, such as KBZPay, Wave Money, AYA Pay, and bank transfer services.
- Cybersecurity and IT Services — Companies providing server hosting, SSL encryption, and site security services may handle data as part of their operations.
- Legal Requirements — If disclosure is required by law, court order, or a relevant ruling, we will comply accordingly.
- Anti-Money Laundering (AML) — We work with relevant authorities to carry out financial compliance obligations as required by law.
For every instance of sharing, third parties must comply with myn99's data protection requirements and are not permitted to use the data they receive for any purpose beyond what was intended.
4 Cookies and Tracking Technologies
The myn99.onl website uses cookies and similar technologies to improve the experience for players—
- Essential Cookies — These cookies are strictly necessary for maintaining login sessions and session security.
- Performance Cookies — These cookies help us understand how the site is used and how players navigate it. This data is used solely for site improvement.
- Preference Cookies — These cookies remember players' site preferences, such as language selection.
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some site functions to work incorrectly.
5 Data Retention and Deletion Policy
myn99 retains your data only for as long as necessary to provide services and meet legal obligations—
- Account Data — Retained for the full duration the account is active, and for a defined period after closure in accordance with legal and AML requirements.
- Financial Records — Retained for a minimum of 5 years in accordance with financial regulations.
- Communication Records — Retained for 2 years to allow resolution of customer service matters.
- Session Data — Automatically deleted as soon as the session ends.
After the retention period expires, data that is no longer needed is securely deleted or anonymised.
6 Data Security Measures
myn99 has put in place technical and organisational measures to protect your personal data—
- SSL/TLS encryption is used for all data transfers
- Staff access to data is restricted based on role and responsibility
- Server infrastructure is protected by robust cybersecurity practices
- Access to payment data is restricted, and all access is logged
- Modern firewalls and intrusion detection tools are in place
- Regular staff training on personal data protection is conducted
However, we want to note that no online communication system can guarantee 100% protection. If any data breach is detected, we will act promptly and notify you.
7 Your Rights
Every player at myn99 has the following rights regarding their personal data—
- Right to Access — You can request to know what data myn99 holds about you.
- Right to Rectification — You can request correction of any personal data that is incorrect or no longer up to date.
- Right to Erasure — You can request deletion of your data, except where it must be retained due to legal obligations.
- Right to Restriction — You can request that data processing be restricted while data is being verified or while an objection is being decided.
- Right to Object — You have the right to object to the processing of your personal data, unless it conflicts with legal obligations.
To exercise any of these rights, contact us directly at [email protected]. myn99 will respond and take action within a reasonable time after receiving your request.
8 Child Protection
myn99 services are intended for users aged 21+ only. myn99 does not knowingly collect personal data from anyone under 21. If we become aware that we have unknowingly recorded a child's data, please notify us immediately at [email protected] — that data will be deleted promptly.
9 Policy Changes and Notification
myn99 reserves the right to update this Privacy Policy when necessary. If any significant changes occur—
- The changes will be announced in a prominent place on the site
- Registered players may see a notification when they log in to their account
- The "Last Updated" date on this page will be updated
Continued use of the site after any changes will be considered acceptance of the revised policy.
10 Contact Us
If you have any questions about this Privacy Policy, you can reach myn99's support team—
- Email — [email protected]
- Live Chat — 24/7 Myanmar-language Live Chat is available directly on the site
myn99 will respond to data protection inquiries in Myanmar language, 24/7.